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Sales Associate
2 months ago
Coburn Supply Company
Position: Counter Sales - Plumbing
Location: Opelousas, LA
Overview
The Counter Sales role is pivotal in enhancing sales and profitability by providing efficient and courteous assistance to walk-in, will call, and telephone customers in selecting and purchasing plumbing products. This position also supports the outside sales team in fulfilling customer expectations.
About Coburn Supply
Coburn Supply operates in multiple states, including Texas, Louisiana, Mississippi, and Tennessee, catering to the construction industry's diverse needs. With three Central Distribution Centers located in Texas, Louisiana, Mississippi, and Alabama, we ensure rapid and efficient service to our clientele.
Our customer base encompasses a variety of sectors, including plumbing, HVAC, mechanical, municipal, utility, general contracting, and home building and remodeling. Our kitchen and bath showrooms showcase a wide range of high-quality plumbing products and accessories.
The foundation of our long-standing success lies in our commitment to quality products and our ability to meet customer needs promptly and amicably. We are dedicated to helping you grow your business.
Compensation and Benefits
Coburn Supply offers a competitive compensation package based on experience, along with a comprehensive benefits package for eligible employees, which includes medical, dental, vision, and life insurance programs, 401k, paid vacation, and sick leave.
We maintain a drug-free workplace and are proud to be an Equal Opportunity Employer.
Qualifications
Education: High School Diploma or Equivalent
Experience: A minimum of 1 year in the following areas is preferred:
- Customer Service
- Sales
- Plumbing/Waterworks
- Relevant Industry Experience
- Progressive Industry Experience
Skills: Basic computer and math skills are essential. Candidates must pass a company-required drug screen and physical examination.
Physical Requirements
Ability to lift, push, or pull up to 50 lbs. Physical mobility and dexterity are necessary for standing, bending, pushing, twisting, kneeling, climbing, squatting, stooping, and reaching overhead. The role involves operating forklifts and working with tools and equipment in a construction and warehouse environment with moderate to high noise levels. Proper protective gear, including closed-toe shoes and gloves, is required.
Essential Duties and Responsibilities
Focus Area:
Customer Service: Maintain customer loyalty by delivering exceptional service, as measured by increased sales, transaction volume, and customer feedback.
Inventory Control: Ensure efficient assistance in the order process and enhance profitability through well-maintained inventory and proactive communication of inventory needs.
Knowledge Development: Continuously develop and maintain product knowledge to enhance credibility with customers, reflected in increased loyalty and sales.