Salesforce Automation Specialist

1 day ago

San Antonio, Texas, United States Zocalo Recruiting Full time
Job Summary

We are seeking a highly skilled Salesforce Automation Specialist to join our team at Zocalo Recruiting. The ideal candidate will have a strong background in Salesforce administration, with a focus on building out automations and developing APIs.

Key Responsibilities:

  • Manage and maintain the Salesforce platform, ensuring data integrity, security, and optimal performance.
  • Create and manage user accounts, profiles, roles, and permissions.
  • Develop and maintain Salesforce reports, dashboards, and workflows.
  • Design, build, and implement automated processes within Salesforce using tools such as Process Builder, Flow, and Apex.
  • Collaborate with business stakeholders to identify opportunities for process improvements and automation.
  • Troubleshoot and resolve issues related to automated processes.
  • Develop and maintain custom APIs to integrate Salesforce with external systems and applications.
  • Work with development teams to design and implement API strategies that align with business objectives.
  • Monitor and manage API performance, ensuring reliability and scalability.
  • Oversee data migration, cleansing, and validation processes.
  • Implement data governance best practices to maintain data accuracy and consistency.
  • Ensure compliance with data privacy and security regulations.
  • Provide ongoing support to Salesforce users, addressing technical issues and providing guidance on best practices.
  • Conduct training sessions for end-users to improve Salesforce adoption and efficiency.
  • Document and maintain standard operating procedures (SOPs) for Salesforce administration and API development.

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).
  • Minimum of 3 years of experience as a Salesforce Administrator.
  • Proven experience in building automations using Process Builder, Flow, Apex, or similar tools.
  • Strong background in developing and managing APIs, including RESTful and SOAP APIs.
  • Experience with data management, including data migration, cleansing, and validation.
  • Skills:
    • In-depth knowledge of Salesforce platform, including administration, customization, and development.
    • Proficiency in Salesforce automation tools and API development.
    • Strong problem-solving skills and ability to troubleshoot technical issues.
    • Excellent communication and collaboration skills.
    • Ability to manage multiple tasks and priorities in a fast-paced environment.

Preferred Qualifications:

  • Salesforce Administrator Certification (ADM 201).
  • Experience with Salesforce integration tools such as MuleSoft, Dell Boomi, or similar.
  • Familiarity with Agile development methodologies.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Retirement plan with company match.
  • Professional development opportunities.
  • Flexible work environment.

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