Patient Care Specialist

4 weeks ago


Jacksonville, Florida, United States Serenity Healthcare, LLC Full time

Patient Care Specialist

At Serenity Healthcare, LLC, we're dedicated to providing innovative solutions for individuals struggling with mood disorders. As a Patient Care Specialist, you'll play a vital role in supporting our patients and helping them understand the benefits of our treatment options.

Key Responsibilities:

  • Provide exceptional patient care through empathy and understanding.
  • Gather and review patient information to ensure accurate care.
  • Communicate effectively with healthcare providers to coordinate patient care.
  • Educate patients on our treatment options and support their healing journey.

Benefits:

  • Career advancement opportunities.
  • Comprehensive medical, dental, and vision insurance.
  • Employee referral program.
  • Generous PTO and paid holidays.

Requirements:

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Previous experience working with computer-based information systems.
  • Ability to multitask in a fast-paced environment.
  • 2+ years of experience in a customer service role.

About Us:

Serenity Healthcare, LLC is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we're committed to helping patients take back their lives with a revolutionary approach to healthcare.



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