Healthcare Solutions Specialist
2 weeks ago
At CODICE, we are seeking a highly skilled Healthcare Solutions Specialist to join our team. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients and ensuring their needs are met.
We are looking for someone with a strong background in customer service, who is fluent in both English and Spanish, and has experience working with special needs populations and/or families of special needs children.
The ideal candidate will have a high school diploma or equivalent and at least two years of experience in a customer service or call center environment. Additionally, they should have experience using a personal computer and software programs, as well as a TTY machine.
This is a full-time position that offers a competitive salary of $40,000 - $60,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
Job Responsibilities:
- Assist enrollees in selecting the most appropriate MCO and PCP
- Answer questions and provide information and education on programs and services
- Respond to requests and/or take actions on accounts or enrollment applications
Requirements:
- High school diploma or equivalent
- Two years of customer service/call center experience or equivalent
- Fluent Spanish required
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