Customer Experience Representative

3 weeks ago


Charlotte, North Carolina, United States Tillys Full time

About This Opportunity: We're seeking a highly motivated and enthusiastic Sales Associate to join our team at Tillys - Charlotte Premium Outlets. As a key member of our sales-focused team, you'll have the opportunity to deliver exceptional customer service and create a unique shopping experience for our customers.

Key Responsibilities:

  • Deliver the Tillys Experience to our customers, making friends with perfect strangers and building a loyal customer base
  • Work in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a high level of productivity
  • Maintain a thorough knowledge of our products and services, using this expertise to make recommendations and drive sales
  • Prioritize and manage competing demands, ensuring that all tasks are completed to a high standard

Requirements:

  • A strong passion for delivering exceptional customer service
  • The ability to work well under pressure, prioritizing tasks and managing competing demands
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
  • A high level of enthusiasm and energy, with a desire to deliver results and achieve targets

Salary Information: Our Sales Associates can expect to earn a competitive salary of $15-$18 per hour, depending on experience. We're proud to offer a fun and dynamic work environment, with a focus on teamwork and collaboration. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you



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