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Customer Relationship Manager

2 months ago

Lakewood, New Jersey, United States Provident Bank Full time

Job Summary:

As a Personal Banker at Provident Bank, you will play a critical role in establishing and maintaining relationships with customers and prospective customers to understand, identify, and satisfy their financial needs. Your primary objective will be to provide a positive customer experience while conducting banking operations, customer service, sales, and business development activities.

Key Responsibilities:

  • Develop and maintain a deep understanding of customers' financial goals and objectives.
  • Identify and recommend banking products and services that meet customers' needs.
  • Provide exceptional customer service and support to ensure customer satisfaction.
  • Collaborate with cross-functional teams to drive business growth and development.
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of banking products and services.
  • Excellent customer service skills.
  • Ability to work in a team environment.