Customer Service Representative with Revenue Growth Opportunities
4 days ago
We are seeking a highly motivated Customer Service Associate to join our team at Hertz. This exciting role offers a unique opportunity to maximize revenue opportunities by actively offering products and services to customers, while ensuring they receive world-class customer service and sales support.
Key Responsibilities- Consult with Customers: Work closely with customers to understand their needs and preferences, and offer relevant products and services that meet their requirements.
- Upsell and Cross-Sell: Actively identify opportunities to upsell and cross-sell to customers, increasing revenue growth for the company.
- Provide Excellent Customer Service: Ensure that every customer interaction is positive and memorable, building strong relationships and loyalty.
To be successful in this role, you will need:
- Strong Communication Skills: Excellent oral and written communication skills to effectively interact with customers and colleagues.
- Relationship Building: Ability to build strong relationships with customers, understanding their needs and preferences.
- Multitasking: Strong multitasking skills to handle multiple customer interactions simultaneously.
- Competitive Salary: $19.00 hourly salary, providing a stable income and opportunities for career growth.
- Employee Benefits: Comprehensive benefits package, including medical, dental, and vision plan options, as well as paid parental leave and adoption assistance.
- Perks and Discounts: Enjoy discounts on Hertz rentals, theme park tickets, gym memberships, and more.
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