IOP Transition Specialist
3 weeks ago
Quest Diagnostics is seeking a highly skilled IOP Transition Representative to join our team. As a key member of our Field Services Department, you will be responsible for providing exceptional onboarding services to new and complex customers who have been approved for placement of an in-office phlebotomist (IOP).
Key Responsibilities:- Provide effective onboarding services for new IOP clients and related phlebotomists.
- Ensure clients and phlebotomists are well-trained on test ordering processes and office protocols.
- Resolve any TIQ or TNP issues and provide feedback to clients.
- Ensure client set-up is completed prior to go-live (i.e., supplies, connectivity, work station, etc.).
- Take initiative to resolve issues or escalate to appropriate manager for resolution.
- 5 years of phlebotomy experience required, inclusive of pediatric and geriatric venipuncture, capillary collections.
- Minimum 2 years as a phlebotomist in Patient Service Center environment.
- Keyboard/data entry application experience required.
- Customer service in a service environment required.
- Must have reliable transportation, valid driver license, and clean driving record.
- Competitive pay range: $24.63 - $28.33 / hour.
- Opportunities for career advancement.
- Training provided.
- Benefits package including medical, dental, vision, and 401(k) matching.
Quest Diagnostics is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Recovery Support Specialist
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Recovery Support Specialist
2 weeks ago
Gurnee, Illinois, United States Gateway Foundation Full timeRecovery Support Coordinator Job SummaryGateway Foundation is seeking a skilled Recovery Support Coordinator to provide support to individuals in recovery for substance use disorder treatment. The successful candidate will facilitate motivational conversations and group sessions to help clients achieve treatment goals and understand actions needed for...
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