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Transportation Operations Manager
2 months ago
We are seeking a highly skilled and experienced Transportation Operations Manager to join our team at Paper Transport, LLC. As a key member of our operations team, you will be responsible for overseeing the daily activities of our drivers and ensuring the highest level of customer service and safety.
Key Responsibilities- Directly supervise a team of 30-40 drivers, routes, and services to ensure exceptional customer service and safety.
- Build strong relationships with your driver team through integrity, accountability, and open communication.
- Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
- Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance, and equipment maintenance.
- Assist planners in reworking freight and manage change communication.
- Respond to internal and external customer needs by answering inquiries, tracking freight, and load recovery to service our customers.
- Coach your driver team to success and safety compliance.
- Think critically in an ever-changing industry.
- Be responsible for driver team retention.
- Partner with drivers, planners, and customer service to meet customer and service expectations.
- Approve driver pay and driver bill of lading (BOL) submission.
- Be decisive and provide solutions to driver needs and issues.
- High School diploma or equivalent required; Associate's or better in Business Administration preferred.
- Leadership skills and experience in transportation operations management.
- Base Salary Range: $45,000 to $60,000.
- Schedule: Monday to Friday, 12:00 PM to 9:00 PM.
- Profit-sharing up to 8%.
- Medical, Dental, and Vision insurance.
- Employer contributions to your Health Savings Account.
- Paid Time Off.
- Short-term disability and long-term disability.
- Company-paid life insurance / AD&D.
- 401(k) with company match up to 3%.
- Paid Time Off.
- Drive Your Wellbeing program (third-party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support).
- Employee Assistance Program (EAP).
- Ongoing training and employee development opportunities.
- Ability to work remotely (hybrid).
