Lead Beverage Specialist

18 hours ago


Tampa, Florida, United States Oxford Commons Full time
Job Summary:

We are seeking a highly skilled Lead Beverage Specialist to join our team at Oxford Commons.

About Us:

Oxford Commons is a dynamic and inclusive environment where we celebrate diversity and strive to create an exceptional experience for our guests. We offer competitive pay, including health insurance, tuition reimbursement, and paid time off.

Job Description:

This role requires a strong passion for delivering exceptional customer service and a deep understanding of specialty coffees, food, and beverages. The successful candidate will be responsible for greeting and serving guests in a friendly and professional manner, taking orders accurately, and preparing high-quality drinks and food.

Key Responsibilities:

  • Greet and serve guests with a smile, ensuring a prompt and friendly experience
  • Take drink and food orders efficiently and prepare them according to guest preferences
  • Answer questions regarding recipes, ingredients, and product knowledge
  • Maintain a clean and organized workspace, adhering to sanitation and safety standards
  • Restock service areas and perform sidework tasks as assigned
  • Handle customer complaints in a calm and courteous manner, escalating issues to supervisors as needed

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Demonstrated knowledge of coffee preparation methods and techniques
  • Ability to lift up to 50 pounds and stand for extended periods
  • Flexibility to work varying schedules, including weekends and holidays
Benefits:

Oxford Commons offers a comprehensive benefits package, including:

  • Competitive hourly rate: $18-$22 per hour (estimated annual salary: $37,440 - $45,760)
  • Health insurance, including dental and vision
  • Tuition reimbursement and education assistance
  • Paid time off and sick leave
  • A fun and supportive work environment


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