Coffee Connoisseur

3 days ago


New Orleans, Louisiana, United States J Hospitality Full time

Job Summary

We are seeking a skilled Coffee Connoisseur to join our team at J Hospitality. As a key member of our staff, you will be responsible for promoting coffee consumption, educating customers, and providing exceptional customer service.

Key Responsibilities

  • Customer Engagement
    • Welcome customers by determining their coffee interests and needs.
    • Educate customers by presenting and explaining the coffee drink menu; answering questions.
  • Coffee Preparation
    • Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, americano, caffe latte, and cappuccino.
  • Equipment Maintenance
    • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Work Environment
    • Maintain a safe and healthy work environment by following organization standards and sanitation regulations.

Requirements

  • Skills and Qualifications
    • Listening
    • Verbal Communication
    • Customer Focus
    • Customer Service
    • Basic Safety
    • People Skills
    • Action Oriented
    • Organization
    • Selling to Customer Needs
    • Attendance
    • Client Relationship

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