UX Content Strategist

1 week ago


Boston, Massachusetts, United States Rapid7 Full time
About the Role

We are seeking a skilled UX Content Designer to join our Content Operations and Strategy team. As a UX Content Designer, you will play a critical role in aligning and crafting content experiences that guide our customers to achieve their outcomes.

Key Responsibilities
  • Align content processes and standards to unlock user education experiences.
  • Design engaging learning experiences, including in-product walkthroughs, help documentation, infographics, and multimedia content.
  • Measure product and documentation to ensure alignment with content standards and efficacy of content.
  • Collaborate with stakeholders to encourage a content-as-a-priority approach.
  • Contribute to and maintain the Style Guide, including defining standards based on industry best-practices.
Requirements
  • Excellent written and oral communication skills.
  • Obsession with grammar and writing rules.
  • Research-driven approach to content design.
  • Technical knowledge, writing skills, and analytical skills to deliver awesome content experiences.
  • Knowledge of information architecture and its relation to in-product and documentation experiences.
  • Graphic design and data visualization skills.
  • Passion for technology and desire to learn about it.
  • Experience working with cross-functional teams, including product management, marketing, experience design, and software development.
Preferred Qualifications
  • BA/BS degree in Web Design, Psychology, Human Factors, Communications, Computer Science, or related field.
  • 3-4 years of relevant experience as a UX Content Designer.
About Rapid7

Rapid7 is a leading cybersecurity company that provides simple, yet powerful solutions to help our customers defend their digital environments. We are committed to delivering user-centric content experiences that guide our customers to achieve their outcomes.


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