Housekeeping Attendant

3 days ago

Statesville, North Carolina, United States Strand Hospitality Services Full time
Job Summary

To maintain the cleanliness and appearance of guest accommodations and public spaces, the Room Attendant will ensure they meet all brand or hotel standards in the rooms and public areas.

Duties and Responsibilities
  • Receive a list of assigned rooms from a supervisor and prioritize them based on direction from the supervisor or the list.
  • Follow sign-in and sign-out procedures for keys to access rooms.
  • Check the inventory of the cleaning cart and add any necessary supplies.
  • Knock and announce yourself before entering a room, and return at a later time if the room is occupied.
  • Notify the supervisor of any damage or strong odor in a room upon entry.
  • Notify the supervisor of suspicious activity.
  • Remove linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements, following the appropriate protocol for checkouts versus stayovers.
  • Make beds neatly and stock towels, washcloths, and hand towels according to policies.
  • Clean and disinfect the bathroom and kitchenette or coffee-preparation areas according to hotel policies.
  • Disinfect all surfaces, including high-touch items, wall and lamp switches, thermostats, door handles, telephones, TV remotes, etc.
  • Clean mirrors, glass, and dust pictures and other objects in the room.
  • Vacuum floors and remove trash.
  • Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to the hotel checklist and policy.
  • Ensure the room meets hotel and brand standards with a final walkaround.
  • Notify the supervisor of found items and bring them to the lost and found if the guest has checked out.
  • Notify the supervisor of rollaways or cribs in rooms for pickup and storage.
  • Notify the supervisor of room availability.
  • Ensure soiled linens are provided to the laundry in a timely manner.
  • Notify the maintenance department of needed maintenance or repairs based on hotel processes.
Requirements
  • Be detail-oriented and thorough.
  • Be able to remain discreet and respect the privacy of guests.
  • Be able to perform consistent work to the highest standards.
  • Be able to interact with guests in a pleasant and friendly way.
  • Be able to read, write, speak, understand, and communicate in basic English, with other languages a plus.
  • Have sufficient education and literacy to identify and read product labels and communicate with guests about job-related needs.
  • Be flexible and work weekends, holidays, and any days of the week, with weekends required.
Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and support the company mission to Develop Prosperous, Lasting Relationships.

  • RESPECTFUL
  • ADAPTIVE
  • SERVICE
  • ACCOUNTABLE
  • UNIFIED
  • DEDICATED
Room Attendant Core Competencies
  • Cleanliness
  • Efficiency/Production
  • Timeliness
  • Guest Satisfaction
  • Friendliness/Helpfulness
Work Environment
  • Frequent standing, walking, bending forward, and trunk rotation while standing or sitting.
  • Frequent stair climbing, squatting, kneeling, and reaching above and below shoulder.
  • Vision - must have the ability to adjust focus as well as frequent use of close, peripheral, and depth/distance vision.
  • Hands/Fingers - frequent use of fine motor skills.
  • Frequent lifting and carrying up to 25 lbs.
  • Frequent pushing and pulling carts of up to 100 lbs on wheels.
  • Frequent forceful grip.
  • Occasional crawling.

  • Hair Stylist

    4 weeks ago

    Statesville, North Carolina, United States Supercuts Full time

    Join the Supercuts Team as a Hair StylistWe are seeking a skilled and enthusiastic Hair Stylist to join our team at Supercuts. As a Hair Stylist, you will be responsible for providing exceptional guest service, performing haircuts, color and highlights, waxing and specialty services, and maintaining a clean and organized workspace.Key...

  • Guest Service Representative

    1 week ago

    Statesville, North Carolina, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative provides exceptional customer service to guests during their hotel stay. Responding to guest requests and proactively anticipating their needs is a key aspect of this role. Providing information and services to guests at the front desk of the hotel is a crucial part of this position.Duties and...

  • Hair Stylist

    2 months ago

    Statesville, North Carolina, United States Supercuts Full time

    Job DescriptionJob Title: Hair Stylist - Salon ProfessionalJob Summary:We are seeking a highly skilled and motivated Hair Stylist to join our team at Supercuts. As a Hair Stylist, you will be responsible for providing exceptional hair services to our clients, including haircuts, color, and highlights. You will work closely with our team to ensure that every...

  • Front Desk Manager

    1 month ago

    Statesville, North Carolina, United States ABC Investments and Management Company Full time

    Front Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Front Desk Manager to join our team at ABC Investments and Management Company.Key Responsibilities:Supervise the front desk to ensure efficient and profitable operation.Train, schedule, and evaluate front office personnel while complying with brand standards and company...

  • Front Desk Representative

    2 weeks ago

    Statesville, North Carolina, United States Comfort Inn & Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Comfort Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key...

  • Hotel Operations Manager

    1 week ago

    Statesville, North Carolina, United States Courtyard Statesville Mooresville Full time

    Job Summary:Aimbridge Hospitality is seeking a seasoned General Manager to lead our team at the Courtyard by Marriott Statesville. As a polished and well-regarded ambassador, you will be responsible for all aspects of hotel operations, including financial performance, product and service quality, and compliance with state, federal, and local regulations. You...

  • Guest Service Rep

    4 weeks ago

    Statesville, United States Strand Hospitality Services Full time

    Description Join the Fairfield Inn and Suites by Marriott Statesville, a Strand Hospitality managed hotel! We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the...

  • Guest Service Rep

    21 hours ago

    Statesville, United States Strand Hospitality Services Full time

    Description Join the Fairfield Inn and Suites by Marriott Statesville, a Strand Hospitality managed hotel! Weekends required for this role. We offer competitive pay and benefits for our valued employees! Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic...

  • Front Desk Agent

    6 months ago

    Statesville, United States ABC Investments & Management Company Full time

    FRONT DESK CLERKFront Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal...

  • Front Desk Agent

    5 months ago

    Statesville, United States ABC Investments and Management Company Full time

    FRONT DESK CLERK Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal...

  • Front Desk Manager

    5 months ago

    Statesville, United States ABC Investments and Management Company Full time

    FRONT OFFICE MANAGER Front Office Manager supervises the front desk to ensure efficient and profitable operation. Responsible for training, scheduling and evaluation of front office personnel while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of...

  • Additive Engineer

    2 months ago

    Statesville, United States Keselowski Advanced Manufacturing an ADDMAN Company Full time

    POSITION SUMMARY: The Additive Engineer designs for additive manufacturing and operation of metal 3D printers using SolidWorks. Work with a cross functional team of engineering, sales and customer support developing and executing a business plan to achieve growth in the 3D printing market. ESSENTIAL JOB FUNCTIONS: Be an active contributor within a team...

  • Industrial Maintenance Technician

    4 months ago

    Statesville, United States Goodyear Full time

    Goodyear. More Driven. Pay - $29.91 hr. Shift Information : 12 Hour rotating Night Shifts: 1st week- Monday, Tuesday, Friday, Saturday, and Sunday 2nd week- Wednesday and Thursday Work about 15 days a month and still have 42 hours of time every week! Plenty of days off to enjoy life! For over a century, Goodyear has been redefining the...

  • General Manager

    1 month ago

    Statesville, United States Courtyard Statesville Mooresville Full time

    Job Summary: Aimbridge Hospitality is #hiring a General Manager to lead our team at the Courtyard by Marriott Statesville! Aimbridge is a place GROW, BELONG, and SUCCEED! Join us! The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of...