Senior ServiceNow HRSD Development Engineer
4 weeks ago
At American Honda Motor Co., Inc., we are committed to delivering exceptional IT services that enhance mobility and increase the joy in people's lives. As a ServiceNow HRSD Sr. Development Engineer, you will play a key role in shaping the future of our ServiceNow Platform, driving innovation, and advancing IT solutions, integrations, and services.
Key Responsibilities- Provide input to the multi-year roadmap for Honda's ServiceNow Platform, including consultation on platform expansion, customer growth, and service implementation timing.
- Lend technical expertise to platform configuration and development standards.
- Work with various project stakeholders and process owners to ensure solutions are sound, cost-effective, and meet business needs.
- Provide technical direction in the design and architecture support to medium to large-sized projects.
- Establish relationships with IT and HR leaders, architecture, and vendor partners to advance IT solutions, integrations, and services.
- 8 to 10 years of work experience in the design and implementation of IT solutions.
- 8 or more years of work experience on ServiceNow, Database, Enterprise Level Service Platforms, with 3 or more years of work experience on ServiceNow HRSD.
- Advanced working knowledge with ServiceNow Platform Model.
- Deep understanding of ServiceNow APIs, especially GlideRecord.
- Application integrations experience using APIs, web services, scripts, and transform maps such as REST and SOAP.
- Understanding of Authentication methods, including SSO, LDAP, SAML.
- Complex Integration experience and an understanding of the underlying technologies.
- Strong automation skills in Workflow Studio and Flow Designer.
- Proficient in ServiceNow ITSM knowledge - Incident, Problem, Change, Knowledge, Service Catalog management processes, Agile project management, and Performance Analytics/Dashboards.
- Understanding of HR Service Delivery (HRSD) related to common service level agreement (SLA) measurements.
- Competitive Base Salary.
- Regional Bonus (when applicable).
- Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included).
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx).
- Paid time off, including vacation, holidays, shutdown.
- Company Paid Short-Term and Long-Term Disability.
- 401K Plan with company match + additional contribution.
- Relocation assistance (if eligible).
We are an equal opportunity employer and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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