Server Attendant

4 weeks ago


Laguna Beach, California, United States Montage International Full time
Job Summary

The Server Attendant position is a key role in our hospitality team, responsible for providing exceptional service to our guests. As a Server Attendant, you will be part of a dynamic team that works together to deliver an unforgettable experience.

Key Responsibilities
  • Assist the Server team in providing excellent service to guests, ensuring a seamless dining experience.
  • Stock, clean, and maintain the flow of your section, ensuring a high level of organization and efficiency.
  • Contribute to the organization as an active business partner, supporting the company's goals, objectives, vision, mission, and values.
  • Provide analytical support and decision-making tools to the leadership team to help exceed desired business results.
  • Set and reset tables before, during, and after service periods, ensuring clean and polished silverware, glassware, share plates, and napkins.
  • Pre-buss and bus tables during service periods, assisting servers with service steps as needed.
  • Clean all spills and broken glassware/dishes immediately, using floor signs when necessary.
  • Clean all equipment, tools, and supplies, maintaining equipment in good working order while following all procedures and policies.
  • Work effectively with management, servers, and service staff to fulfill and address any issues or needs requested by guests and other associates.
Requirements
  • High School Diploma or equivalent education required.
  • Minimum of 3 years of experience in a hotel or restaurant environment with a strong emphasis on customer service and food and beverage.
  • Must be 21 years of age to serve alcohol.
  • Ability to obtain/maintain state required licenses and/or certifications such as Food Handler's Card and TIPS Certification.
  • Working knowledge of Beer, Spirits, Wine, and Dining.
  • Ability to speak, read, write, and understand English, the primary language used in the workplace.
Physical Requirements

Most work tasks are performed indoors, with moderate temperatures controlled by hotel environmental systems. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to stand and exert well-paced mobility for up to 7 hours in length. Must be physically able to lift and carry heavy trays and equipment, as well as delicate china and glassware, up to 50 lbs. Must be able to push and pull carts and equipment weighing up to 50 lbs. on a regular and continuing basis.

The pay scale for Server Attendant is $17.00. Montage International is an EEO employer and maintains a drug-free workplace, performing pre-employment substance abuse testing.



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