Hospitality Support Associate

5 days ago

Laguna Beach, California, United States Montage International Full time

Job Summary

The Server Attendant position at Montage International is a dynamic role that requires a team player to assist the Server team's needs. This includes stocking, cleaning, and maintaining the overall flow of the section.

Key Responsibilities

  • Consistently follow Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs.
  • Assist in providing analytical support and decision making tools to leadership team to help exceed desired business results
  • Set and reset tables before, during, and after service periods with clean polished silverware, glassware, share plates, and napkins as necessary
  • Pre-buss and bus tables during service period; assist servers with service steps where necessary
  • Clean all spills and broken glassware/dishes immediately, using floor signs when necessary
  • Clean equipment, tools, and supplies and maintain equipment in good working order while following all procedures and policies set forth by the company, division, department, and County health department
  • Work as a team and effectively communicate with management, servers, and service staff to fulfill and address any issues or needs requested by guests and/or other associates

Requirements

  • High School Diploma or equivalent education required
  • Minimum of 3 years of experience in hotel or restaurant environment with a strong emphasis in customer service and food and beverage
  • Must be of 21 years of age to serve alcohol
  • Ability to obtain/maintain state required licenses and/or certifications such as Food Handler's Card and TIPS Certification
  • Have a working knowledge of Beer, Spirits, Wine, and Dining
  • Ability to speak, read, write, and understand English, the primary language used in the workplace

Physical Requirements

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to stand and exert well-paced mobility for up to 7 hours in length. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware, up to 50 lbs. Must be able to push and pull carts and equipment weighing up to 50 lbs. on a regular and continuing basis.

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