Office Manager

3 days ago


Bolingbrook, Illinois, United States Tunisia Hopkins - State Farm Agent Full time
ROLE DESCRIPTION:
As an Office Manager with Tunisia Hopkins State Farm, you play a pivotal role in driving agency success. You empower our team by implementing and supporting office policies, ensuring seamless customer experiences, and fostering a collaborative environment.

By working alongside other team members, you create efficient operations to capitalize on opportunities offered by insurance products and financial services.

As an organized and detail-oriented professional, your expertise promotes the foundation for people in our community to access essential services.

Tunisia Hopkins State Farm is eager to welcome your collaborative presence.

RESPONSIBILITIES:
Establish and maintain customer relationships, providing prompt and accurate service as needed.
Deliver exceptional customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Utilize a customer-centric approach to educate customers about insurance options and promote relevant products.
Ensure the office is well-maintained and equipped to meet customer needs and market products effectively.

QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License

BENEFITS:
Paid time off (holidays and personal/sick days)
Salary plus commission/bonus
Health benefits
Growth potential/opportunities for advancement within my agency

Compensation:
$35,000.00 per year


Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We provide insurance and financial services, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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