Epic Systems Analyst
2 months ago
This role is responsible for configuring, rolling out, and supporting the assigned Epic application(s). The successful candidate will possess strong business and technical expertise, with a focus on analysis, design, and problem resolution.
Key Responsibilities- Plan, design, build, test, implement, and support the needs of Epic software.
- Analyze and determine system requirements and specifications, performing workflow analysis and evaluating user experience.
- Support and maintain environments or applications using domain knowledge, creating and maintaining documentation and training materials.
- Configure changes within the Epic environments to provide standardized, comprehensive workflows, correcting issues and conducting routine maintenance.
- Provide guidance and support to end-users to enhance the use of Epic, offering solutions to resolve end-user system issues.
- Contribute to and manage small to medium projects independently, updating stakeholders as appropriate on a timely basis regarding progress on assigned tasks and projects.
- Conduct problem-solving and root cause analysis to resolve routine to moderately complex problems, identifying solutions and completing documentation.
- 3 years of systems administration experience within one or more Epic modules.
- Excellent customer service skills and ability to handle analysis, design, system configuration, and testing tasks at basic to moderate levels of complexity.
- Strong organizational skills in managing priorities, with a focus on project management principles.
- Epic Application Certification within 6 months.
- 3 years of experience in the healthcare industry.
- Bachelor's degree in Computer Science, Information Systems, Healthcare, or relevant experience.
This role is office- or remote-based, with occasional travel from the office to various work sites or from site-to-site.
Physical, Mental Demands, and Working ConditionsThis role requires occasional lifting of up to 10 pounds, with constant sitting and use of computer equipment.
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Epic Systems Analyst
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