Epic Systems Analyst

2 months ago


Nebraska, United States Highmark Health Full time
Job Summary

This role is responsible for configuring, rolling out, and supporting the assigned Epic application(s). The successful candidate will possess strong business and technical expertise, with a focus on analysis, design, and problem resolution.

Key Responsibilities
  • Plan, design, build, test, implement, and support the needs of Epic software.
  • Analyze and determine system requirements and specifications, performing workflow analysis and evaluating user experience.
  • Support and maintain environments or applications using domain knowledge, creating and maintaining documentation and training materials.
  • Configure changes within the Epic environments to provide standardized, comprehensive workflows, correcting issues and conducting routine maintenance.
  • Provide guidance and support to end-users to enhance the use of Epic, offering solutions to resolve end-user system issues.
  • Contribute to and manage small to medium projects independently, updating stakeholders as appropriate on a timely basis regarding progress on assigned tasks and projects.
  • Conduct problem-solving and root cause analysis to resolve routine to moderately complex problems, identifying solutions and completing documentation.
Requirements
  • 3 years of systems administration experience within one or more Epic modules.
  • Excellent customer service skills and ability to handle analysis, design, system configuration, and testing tasks at basic to moderate levels of complexity.
  • Strong organizational skills in managing priorities, with a focus on project management principles.
  • Epic Application Certification within 6 months.
Preferred Qualifications
  • 3 years of experience in the healthcare industry.
  • Bachelor's degree in Computer Science, Information Systems, Healthcare, or relevant experience.
Work Environment

This role is office- or remote-based, with occasional travel from the office to various work sites or from site-to-site.

Physical, Mental Demands, and Working Conditions

This role requires occasional lifting of up to 10 pounds, with constant sitting and use of computer equipment.


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