Retail Banking Professional
1 month ago
We are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.
Key Responsibilities- Deliver exceptional member service by meeting or exceeding goals in a member-centric, results-driven environment.
- Develop strong interpersonal skills to engage with members, convey sincere interest in building/deepening relationships, and demonstrate a commitment to providing personalized service.
- Utilize industry-leading solutions to meet the unique life needs of our members, including home ownership, wealth management, financial education, and managing debt.
- Establish solid relationships with teammates, business partners, and internal networks by fostering teamwork and collaboration.
- Provide assistance with cash transactions, loan applications, and disbursements to ensure seamless member experiences.
- Remain knowledgeable of the competitive landscape within the financial services industry and adapt to changing demands and requirements.
- Provide support to other branches, including working weekends and/or extended hours as required to operate the business.
- Equivalent combination of education and experience is considered.
- Associate Degree in a related field, such as business management, business administration, or finance.
- Minimum of two (2) years of demonstrated successful sales experience.
- Minimum of at least six (6) months of cash handling experience.
- Experience in financial services and knowledge of financial services industry, products, and solutions.
- Valid Notary Public, preferred.
- Bilingual, preferred.
- Previous phone-based customer service experience, preferred.
Established in 1935, PenFed Credit Union is one of the country's strongest and most stable financial institutions, serving over 2.8 million members and holding over $36 billion in assets. We are federally insured by NCUA and are an Equal Housing Lender. We provide our employees with a lucrative benefits package, including robust medical, dental, and vision plan options, plenty of paid time off, 401(k) with employer match, on-site fitness facilities, and more.
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Retail Banking Professional
1 month ago
Dallas, Texas, United States PENFED Credit Union Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.Key ResponsibilitiesDeliver exceptional member service by meeting or...
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Retail Banking Professional
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Dallas, Texas, United States PENFED Credit Union Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.Key ResponsibilitiesDeliver exceptional member service by meeting or...
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Dallas, Texas, United States PENFED Credit Union Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Banker to join our team at PenFed Credit Union. As a Retail Banker, you will play a critical role in extending member relationships by offering appropriate financial solutions and services to meet our members' needs.Key ResponsibilitiesDeliver exceptional member service by meeting or...
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