Part-Time People Support Specialist

1 week ago

Hudson, New Hampshire, United States Life is Good Full time
Job Title: Part-Time People Support Specialist

We are seeking a highly skilled and compassionate Part-Time People Support Specialist to join our team at Life is Good in Hudson, New Hampshire. As a key member of our People and Culture team, you will be responsible for providing exceptional support to our community, ensuring a positive and welcoming experience for all who visit our facility.

Key Responsibilities:
  • Answer and route incoming phone calls, providing timely and accurate information to our community.
  • Greet and assist visitors, vendors, and employees, ensuring a warm and welcoming atmosphere.
  • Manage visitor check-in process, maintaining accurate records and ensuring confidentiality.
  • Create Life is Good gift baskets for approved charitable and gratis purposes, showcasing our brand's commitment to giving back.
  • Fulfill the role of dispatcher for the People and Culture team, routing requests, issues, and complaints to the right team member for responses and support.
  • Guide employees through simple systems tasks, such as logins, password resets, and access to Namely.
Requirements:
  • Proven experience in a service-focused environment, with a strong track record of delivering exceptional customer service.
  • Energetic, upbeat, and compassionate, with a passion for making a positive impact on our community.
  • Ability to manage a dynamic community and workplace, with a focus on maintaining a positive and inclusive environment.
  • Quick learner, with a willingness to adapt to new systems and equipment, and a proactive approach to seeking help when needed.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, vision, and 401(k) matching.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A chance to be part of a team that is dedicated to making a positive impact on our community.
  • A comprehensive training program, designed to ensure your success in this role.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and compassionate individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.

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