Transformational Experience Design Leader
3 days ago
Transform the banking experience with Capital One, a pioneering financial institution at the forefront of innovation and customer-centric design. Our Experience Designers play a pivotal role in crafting seamless, intuitive experiences that redefine the way our customers interact with us.
Based in Plano, Texas, this is a full-time, hybrid position requiring relocation from outside the Dallas area. As an experienced design leader, you will collaborate with technical architects, engineers, product managers, and customer success teams to translate complex business workflows into user-friendly interfaces.
We're seeking individuals with at least 4 years of experience in User Interface design, preferably with a background in software or mobile applications. A Bachelor's degree or military experience is also beneficial. Familiarity with design tools like Sketch and Figma, as well as experience creating responsive web layouts and designing for cross-channel experiences, are highly valued.
The ideal candidate is comfortable working with various business partners and delivering outcomes. They should have a strong understanding of human-centered design methodologies and be able to effectively communicate their ideas through storytelling and presentation.
This is a salaried position, with an estimated annual salary range of $120,000 - $160,000, commensurate with experience. Enjoy a comprehensive benefits package, including health, financial, and other perks that support your total well-being.
At Capital One, we're committed to diversity, equity, and inclusion. We believe that every individual has a unique perspective to offer and strive to create a culture of belonging where everyone feels valued and empowered to succeed.
- Design and deliver user-centered experiences that meet the needs of internal and external users
- Collaborate with cross-functional teams to understand customer pain points and opportunities
- Develop prototypes and iterate on designs based on user feedback and research
- Work closely with researchers to interpret data and inform design decisions
- Present visual concepts to stakeholders and champion prioritization of design-led product enhancements
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