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Operations Manager

2 months ago

Duncansville, Pennsylvania, United States McDonald's Full time

Position Overview:

This opportunity is for a role within a restaurant that is independently owned and operated by a franchisee, distinct from McDonald's USA. The franchisee holds a license to utilize McDonald's branding and menu items, but operates as a separate entity and employer. If selected for this position, your employer will be the franchisee, not McDonald's USA, which has no influence over employment decisions at this location.

Career Development:

At McDonald's, we believe in fostering careers that inspire and propel you forward. We offer flexible hours, educational pursuits, skill-building opportunities, and the freedom to express your individuality.

Team Dynamics:

Our team is driven by a commitment to excellence, seeking individuals who are enthusiastic about nurturing talent, providing guidance, and leading a business that delivers quality food and memorable experiences. If this resonates with you, we would love to have you on board.

Growth Opportunities:

From this position, you can advance further than you ever imagined. We provide pathways to achieve your aspirations through college tuition assistance, valuable training, and retirement benefits.

Key Responsibilities:

As a manager, you will oversee shifts weekly, ensuring that customers receive a prompt, precise, and friendly service experience. Additionally, some managers will lead specific departments, with responsibilities that may include:

  • Guest Service Management: Ensuring that crew members and managers deliver exceptional customer service, executing sales promotions effectively, and maintaining organized service areas.
  • Kitchen Operations: Guaranteeing the delivery of high-quality food promptly, ensuring food safety, managing food costs, and training kitchen staff on production procedures.
  • Human Resources Management: Overseeing the hiring of qualified crew members, ensuring effective training, and scheduling staff to meet operational goals.

We seek candidates with prior managerial experience, preferably in the restaurant, retail, or hospitality sectors. Ideal candidates are positive team players with adaptable schedules who thrive in a fast-paced environment.

Benefits:

Alongside competitive compensation, a Department Manager at our franchisee-operated location is eligible for a range of benefits, including:

  • Educational programs through Archways to Opportunity, offering pathways to earn a High School diploma, college tuition assistance, and ESL classes.
  • Comprehensive medical, dental, and vision coverage.
  • Short- and long-term disability, life, and accident insurance.
  • Company-matched 401(k) plan.

This job posting provides an overview of the role within a McDonald's restaurant but does not encompass all responsibilities. Employees may perform various tasks daily, and this posting does not detail every essential function of the position.

By applying for this role, you acknowledge that you are applying to work at a franchisee-operated restaurant, which is an independent entity from McDonald's USA. The franchisee will manage all employment-related matters, including hiring, discipline, and scheduling.