Sales and Customer Support Representative

3 weeks ago


Dublin, Ohio, United States T-Cetra LLC Full time
Job Summary

We are seeking a highly skilled Sales Support Specialist to join our Sales department at T-CETRA LLC. The successful candidate will be responsible for conducting outbound call campaigns, communicating with internal and external stakeholders, analyzing data, and collaborating with the sales team.

This role requires strong communication and sales skills, as well as the ability to work in a fast-paced environment with a high degree of multitasking capability. The ideal candidate will have an in-depth understanding of sales principles and customer service practices, hands-on experience with ERP and CRM systems, and proficiency with MS Office Suite.

The Sales Support Specialist will play a critical role in supporting the sales team by compiling and sending report documents to vendors and other regional managers, providing data entry for all incoming applications, following up with customers to ensure accurate information and data, and adhering to company policy and processes.

Responsibilities:
  • Compile and send report documents to vendors and other regional managers
  • Support marketplace sales
  • Provide data entry for all incoming applications
  • Follow up with customers to ensure accurate information and data
  • Adhere to company policy and processes
  • Manage training schedule and deployment process for customer onboarding
  • Aptitude to design & assist on PowerPoint presentations for vendor meetings, sales team meetings, etc.
  • All other duties as assigned

Why Work at T-CETRA?

  • Paid Time Off
  • Comprehensive Medical, Vision and Dental
  • Matching 401k up to 4%
  • FMLA and Life Insurance
  • Tuition Reimbursement
  • Wellness Program
  • Employee Growth and Development Reimbursement Program
  • Discounted Rates for Multiple Handsets and Prepaid Wireless Rates
  • Fun, value-centered work atmosphere
  • Flexible work environment


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