Financial Operations Specialist
4 weeks ago
At Insight Global, we are seeking a skilled Fraud Operator to join our team.
The ideal candidate will have a strong background in fraud operations, forecasting, capacity planning, or project management within the finance sector.
Key responsibilities include:
- Developing and managing capacity planning across the entire financial organization
- Analyzing incoming work, completed tasks, and manual work requirements to estimate time and personnel needed
- Distributing workload across various functions and monitoring daily volumes and workforce distribution
- Providing analytical insights and consulting with operational resources on expectations
- Partnering with finance and fraud teams to enhance focus and efficiency
Required skills include:
- 5+ years of experience in fraud operations, forecasting, capacity planning, or project management
- Proven ability to gather information, recommend solutions, interpret data, and create detailed reports
- Ability to effectively communicate data and solutions across multiple teams
- Comprehensive understanding of relevant banking rules, regulations, and policies
- Advanced skills in Microsoft Office Suite, including Word, PowerPoint, and Excel
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