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Front Desk Representative

2 months ago

Edmond, Oklahoma, United States Crescent Hotels & Resorts Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:

  • Greet and register guests, providing prompt and courteous service
  • Manage guest accounts, including check-in, check-out, and room assignments
  • Respond to guest inquiries and resolve issues in a professional and timely manner
  • Process payments and handle cash, credit card transactions, and other forms of payment
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for guests

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Basic math skills and accuracy with handling cash and credit card transactions
  • Ability to stand for long periods and move throughout the front office
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].