Order Processing Specialist
5 days ago
About The Soccer Factory
We are a leading manufacturer of high-quality team uniforms. Our mission is to provide exceptional products and services to our clients.
Job Summary
We are seeking a highly organized and detail-oriented Order Processor to join our team. As an Order Processor, you will be responsible for managing the ordering process for team uniforms on our online platform.
Key Responsibilities
- Process team uniform orders submitted through our online platform with high accuracy and efficiency
- Communicate effectively with customers to clarify order details and resolve any issues in a timely manner
- Collaborate with vendors and suppliers to ensure timely delivery of uniforms
- Monitor inventory levels and place orders as needed to maintain adequate stock levels
- Provide exceptional customer service throughout the ordering process
- Meet order processing and delivery deadlines consistently
- Continuously improve the ordering process to enhance customer experience
Requirements
- High school diploma or equivalent required; previous experience in order processing and customer service preferred
- Excellent organizational skills and attention to detail essential
- Strong communication and interpersonal skills necessary
- Ability to work well under pressure and meet deadlines
- Proficient in using computers and online ordering platforms
- Ability to work independently and as part of a team
Compensation and Benefits
The estimated annual salary for this position is $45,000 - $55,000 based on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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