Certified Medical Assistant Regional Support Team

2 weeks ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Summary

We are seeking a highly skilled Certified Medical Assistant to join our Regional Support Team at Lancaster General Health. As a key member of our team, you will be responsible for providing exceptional patient care and support to our patients and healthcare providers.

Responsibilities
  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Prepare and administer medications as prescribed by providers in accordance with federal and state regulations.
  • Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Ensure exam rooms are adequately supplied and cleaned after each patient visit.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Actively participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
Requirements
  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
  • CPR Certification is required.
  • Valid driver's license is required for Regional Positions.
  • A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs is required.
Preferred Qualifications
  • One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office is preferred.
Work Environment

This role may necessitate occasional regional travel for Regional Positions.

Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

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