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Certified Medical Assistant

2 months ago

Lancaster, Pennsylvania, United States Lancaster General Health Full time
Job Title: Certified Medical Assistant - Pain Management

We are seeking a highly skilled Certified Medical Assistant to join our team at Lancaster General Health's Pain Management department. As a Certified Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Job Summary:

The Certified Medical Assistant will be responsible for preparing patients for visits, administering injections, and providing gross observations to providers. You will also be responsible for preparing and administering medications, assisting providers with procedures, and performing Point of Care Testing.

Responsibilities:
  • Prepare patients for visits by using appropriate rooming standards tools.
  • Administer injections, as prescribed by providers and in accordance with practice protocols.
  • Prepare and administer medications as prescribed by providers, in accordance with federal and state regulations.
  • Assist providers with various procedures, minor surgeries, and other exams as designated by providers.
  • Perform Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests.
  • Remove sutures and change dressings on wounds as necessary.
  • Provide clinical advice by phone/electronic correspondence in accordance with established triage protocols and relay information to patients.
  • Authorize prescription refills as directed by providers.
  • Assist in test tracking and monitoring overdue results.
  • Ensure exam rooms are adequately supplied and cleaned after each patient visit.
  • Assist with proactive outreach for patients requiring preventive and chronic disease services.
  • Perform care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assist in the coordination of referrals, education, and community resources.
  • Participate in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participate in daily huddles with providers.
  • Serve as a patient experience advocate by being a positive influence when interacting with patients, visitors, and colleagues.
  • Communicate with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handle all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
Requirements:
  • High school diploma or general equivalent (GED) is required.
  • Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required.
  • CPR Certification required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire.
  • Valid driver's license is required for Regional Positions only.
  • A healthcare provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs is required.
Preferred Qualifications:
  • One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office is preferred.
Work Environment:

This role may necessitate occasional regional travel. For Regional Positions, you will travel regularly to various sites within the region to support operational needs.

Benefits:

Penn Medicine Lancaster General Health offers a comprehensive benefits package to employees, including 100% Tuition Assistance at The Pennsylvania College of Health Sciences, Paid Time Off and Paid Holidays, Shift, Weekend and On-Call Differentials, Health, Dental and Vision Coverage, Short-Term and Long-Term Disability, Retirement Savings Account with Company Matching, Child Care Subsidies, and Onsite Gym and Fitness Classes.

Penn Medicine Lancaster General Health is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.