Parking Service Team Member
7 days ago
Parking Service Assistant Position
The ideal candidate for this role will be able to provide exceptional customer service in a fast-paced environment. As a Parking Service Assistant, you will work under the direction of the Lead Cashier to ensure that customers are charged correctly and provided with accurate information.
Key Responsibilities:
- Determine parking fees and collect payment from customers exiting garages.
- Exercise discretion when determining parking rates due to inaccuracies in the IDX system and validation stamp system.
- Provide clear explanations of parking procedures to both internal and external customers.
- Operate fee computer, credit card machine, computer validator, and MGH networked computer.
- Aid customers by providing information and directions.
- Participate in departmental emergency procedures, including fire, code disaster, HAZMAT, code pink, medical, and weather emergencies.
Requirements:
- Strong interpersonal and communication skills.
- Organizational skills to perform multiple tasks in a busy environment.
- Computer skills necessary to use database software (Excel, Access, etc.).
- Ability to follow verbal and written instructions.
- Must be able to handle large sums of money correctly.
- Ability to work under pressure.
Work Environment:
This role involves occasional exposure to temperature extremes and car exhaust in garages and lots. You will also spend time in an office environment and work in high-volume areas.
Estimated Salary Range: $40,000 - $55,000 per year
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