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Spa Service Coordinator

2 months ago


Aspen, Colorado, United States Marriott International Inc Full time

Job Summary

Our Spa Specialists play a vital role in delivering exceptional guest experiences at our luxury hotels and resorts. As a Spa Service Coordinator, you will be responsible for promoting and delivering a wide range of spa services, including scheduling reservations, confirming appointments, and providing answers about services. You will also be responsible for checking in guests, processing payments, and ensuring that every guest interaction is memorable and unique.

Key Responsibilities

  • Deliver exceptional guest experiences through personalized service and attention to detail
  • Promote and sell spa services to guests, including massages, facials, and other treatments
  • Schedule reservations and confirm appointments for spa services
  • Provide answers about spa services and treatments to guests
  • Check in guests, process payments, and handle any guest complaints or issues
  • Work collaboratively with other spa team members to ensure seamless service delivery

Requirements

  • High school diploma or equivalent required
  • No prior work experience required, but a passion for delivering exceptional guest experiences is essential
  • Ability to work in a fast-paced environment and multitask with ease
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends

Benefits

  • Competitive hourly rate of $20.00 to $23.00 per hour
  • Healthcare benefits, flexible spending accounts, 401(k) plan, and other benefits
  • Opportunities for career growth and professional development