Store Operations Supervisor

1 week ago


Bedford, Pennsylvania, United States Goodwill of the Southern Alleghenies Inc Full time
Job Overview

Position Purpose:

The Store Operations Supervisor plays a vital role in achieving the daily objectives of the retail location by managing the processing of donated items and overseeing cash register operations. This position also involves providing assistance to customers while adhering to all organizational standards, policies, and procedures.

Required Qualifications:

Education: No formal educational background is necessary.

Experience: Previous experience is not required.

Clearances: Candidates must successfully pass necessary background checks, including the Pennsylvania Child Abuse History Clearance and the Pennsylvania Criminal History Check. Goodwill will cover the costs associated with these clearances.

Supervision:

This role operates under the guidance of the Store Manager.

Key Responsibilities and Skills:

  • Welcoming and engaging with both customers and donors to foster positive relationships.
  • Providing assistance to customers as needed.
  • Issuing receipts, handling returns, delivering accurate information, and managing inventory effectively.
  • Ensuring a clean and safe environment both inside and outside the store.
  • Adhering to precise cash register procedures.
  • Receiving, documenting, sorting, and processing donations with care.
  • Handling donor vehicles and accepting donated goods responsibly.
  • Offering receipts to donors upon request.
  • Assisting with the loading and unloading of donated items as required.
  • Sanitizing items in compliance with state regulations.
  • Preparing bins for distribution.
  • Operating a pallet jack when necessary.
  • Utilizing the UKG systems for clocking in and out and submitting timesheets punctually.
  • Completing all mandatory training throughout the year.
  • Collaborating effectively with fellow Goodwill store staff and agency personnel.
  • Maintaining personal hygiene and grooming standards.
  • Communicating clearly in both verbal and written forms.
  • Exhibiting flexibility in scheduling, including availability for evenings, weekends, holidays, and extended hours when needed.
  • Demonstrating reliability in attendance and punctuality.
  • Assisting with the loading and unloading of delivery trucks.
  • Ability to lift and carry items weighing up to 30 lbs frequently and up to 50 lbs occasionally, utilizing material handling equipment when practical.
  • Capability to engage in prolonged walking and standing, as well as frequent bending, stooping, and stretching.
  • Vision and hearing must be corrected to within normal limits.

Additional Responsibilities: All employees may be asked to perform other tasks as needed for the benefit of the organization.



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