Customer Experience Associate

3 days ago


Bay Shore, New York, United States All Island Chiro & Physical Therapy Full time

We are looking for a talented and friendly Front Desk Representative to join our team at All Island Chiro & Physical Therapy. As a key member of our front office staff, this individual will be responsible for providing excellent customer service and support to our clients.

Key Responsibilities:

  • Welcome clients warmly and provide a positive first impression of our clinic
  • Schedule appointments accurately and efficiently, using our scheduling software
  • Assist clients with paperwork and other administrative tasks, ensuring that all necessary documents are completed correctly
  • Maintain a clean and organized front desk area, ensuring that all materials and supplies are readily available
  • Provide general customer service and support, answering questions and addressing concerns as needed

Requirements:

  • Excellent communication skills, with a strong focus on customer satisfaction
  • A positive and friendly attitude, with the ability to build strong relationships with clients and colleagues
  • Basic computer skills, with the ability to learn new software and systems quickly


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