Operations Lead
4 weeks ago
**Key Responsibilities:**
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Work collaboratively with other members of the dental team to provide exceptional patient care
* Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection, and ensure high-quality of care
* Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
* Review data day to day to evaluate the impact on the practice
* Oversee scheduling and confirming patient appointments
* Verify insurance payment, collection, balance nightly deposits, and credit card processing
**Requirements:**
* High school diploma or equivalent; college degree preferred
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Demonstrate analytical thinking; place a premium on leveraging data
* Organized and detail-oriented
* Experience in sales
**What We Offer:**
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
* Career development and growth opportunities to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuing Education (CE) through TAG U
**Aspen Dental is an Equal Opportunity Employer.**
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