Service Technician

12 hours ago


Bristow, United States Groundworks Full time
Job Overview

Groundworks is seeking a skilled Service Technician to join their team in the Manassas, VA area. As a key member of the customer journey post-installation, this role focuses on partnering with customers to inspect and service pre-existing foundation repair and water management solutions.

The ideal candidate will have a strong background in sales, customer relations, and construction/home improvement experience. A valid driver's license is required, and a high school diploma or equivalent is preferred.

Key Responsibilities

  • Execute appointments scheduled with customers
  • Travel to customers' homes based on assigned appointments
  • Build long-term relationships with customers and professionally represent the company
  • Recommend additional products and services to enhance or improve original installations or to remedy potential issues
  • Perform annual customer maintenance visits, examining work previously completed
  • Perform reactive service appointments, diagnose, and fix any issues
  • Install additional products purchased by the customer as necessary
  • Adhere to safety regulations and procedures when carrying out responsibilities
  • Examine solutions installed by the company and determine potential warranty or non-warranty work
  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Benefits

  • Base pay + commission with no cap on earnings
  • Average annual earnings $120,000
  • Company vehicle and gas card provided
  • Full-time non-seasonal work
  • Pre-qualified, high-quality appointments with no cold-calling required
  • Advanced leadership training opportunities from a promote-from-within led culture
  • Benefits include medical, dental, vision, long/short-term disability, life insurance, 401(k) with a company match, PTO after applicable waiting periods
  • Equity in North America's leading foundation repair and water management company

About Groundworks

Groundworks is the nation's largest privately held foundation services company, with over 5,000 employees in 61 locations. We live up to our word and provide exceptional service to our customers. Our strength lies in our people and their experience and expertise, not in our numbers. We are a nationwide family of visionaries who put our customers first and strive to accomplish what no other foundation repair company has ever accomplished before.


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