Retail Shift Manager

5 days ago


Amarillo, Texas, United States EZCORP Full time
About the Role

We are seeking a highly skilled and motivated Retail Shift Manager to join our team at EZCORP. As a Retail Shift Manager, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting sales of a wide variety of pawn items.

Key Responsibilities
  • Process loans and extensions in a timely and efficient manner
  • Develop and maintain a deep understanding of customer needs and preferences
  • Supervise and coach store Team Members to ensure excellent customer service and sales performance
  • Perform opening and closing store procedures, including counting and reconciling cash and inventory
  • Stay up-to-date on company policies, procedures, and regulations
Requirements
  • High school diploma or equivalent required
  • Minimum 1 year of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
  • Competitive pay based on experience
  • Opportunity for career growth and advancement
  • Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • Fun and fast-paced work environment
  • Opportunity to work with a leading provider of pawn loans in the United States and Latin America


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