Sales Associate

2 days ago


Tustin, California, United States AutoNation Full time
About AutoNation

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Job Summary

The e-Commerce Sales Associate plays a critical role in guiding customers through their vehicle purchase journey in our no-haggle sales environment. This role involves interacting with hundreds of customers online, over the phone, and in person to provide an exceptional customer experience. The successful candidate will have outstanding communication and listening skills, with the ability to negotiate terms and close deals while driving customer loyalty.

Key Responsibilities
  • Respond to leads in a timely manner and provide information to customers
  • Guide customers through the vehicle selection process and negotiate terms to meet their lifestyles, budgets, and expectations
  • Close deals and provide an exceptional customer experience before and after purchase
  • Follow up with customers to ensure satisfaction and transition them to the Service department
Requirements
  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal, and organizational skills
  • Willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver's license and an acceptable, safe driving record
Benefits and Perks
  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
  • Exclusive RX Pet program offering discounts on medications
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply and join our team of innovative and dedicated professionals.


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