Enterprise Voice Engineer
6 days ago
Job Title: Enterprise Voice Engineer
About the Opportunity: As an Enterprise Voice Engineer at United One Communications LLC, you will be responsible for providing expert-level technical support and guidance on Voice over Internet Protocol (VoIP) solutions for our enterprise clients.
Key Responsibilities:
- Design, implement, and troubleshoot complex VoIP networks and infrastructure.
- Collaborate with cross-functional teams to ensure seamless integration of VoIP solutions with existing network architecture.
- Develop and maintain comprehensive documentation of VoIP configurations, testing procedures, and troubleshooting guides.
- Provide training and support to end-users on VoIP features, functionality, and best practices.
- Stay up-to-date with industry trends, emerging technologies, and vendor releases to ensure continued expertise in VoIP engineering.
- Liaise with vendors and suppliers to negotiate agreements and resolve technical issues related to VoIP hardware and software.
- Continuously evaluate and improve existing processes and procedures for VoIP deployment, maintenance, and support.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Serve as a subject matter expert for VoIP-related inquiries and issues within the organization.
Requirements:
- A minimum of (5) five years of experience with applying VoIP protocols, VoIP codec, session border controller (SBC), and Unified Computing System (UCS) on an enterprise network.
- CCNA certification
- DoD 8570 IAT Level II certification
- Active Secret Security Clearance
- U.S. Citizenship
Compensation and Benefits:
- $105,000 - $130,000 per year, depending on experience
- Comprehensive Health Insurance (Medical, Dental, Vision)
- Life Insurance, Accidental Death & Dismemberment, Short- and Long-Term Disability
- Employee Assistant Program (EAP)
- 401(k) Savings Plan
- Professional Development Assistance
- Paid Time Off (PTO) and Paid Holidays
- Employee Referral Bonus Program
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