Enterprise Voice Engineer

6 days ago


Tampa, Florida, United States United One Communications LLC Full time

Job Title: Enterprise Voice Engineer

About the Opportunity: As an Enterprise Voice Engineer at United One Communications LLC, you will be responsible for providing expert-level technical support and guidance on Voice over Internet Protocol (VoIP) solutions for our enterprise clients.

Key Responsibilities:

  • Design, implement, and troubleshoot complex VoIP networks and infrastructure.
  • Collaborate with cross-functional teams to ensure seamless integration of VoIP solutions with existing network architecture.
  • Develop and maintain comprehensive documentation of VoIP configurations, testing procedures, and troubleshooting guides.
  • Provide training and support to end-users on VoIP features, functionality, and best practices.
  • Stay up-to-date with industry trends, emerging technologies, and vendor releases to ensure continued expertise in VoIP engineering.
  • Liaise with vendors and suppliers to negotiate agreements and resolve technical issues related to VoIP hardware and software.
  • Continuously evaluate and improve existing processes and procedures for VoIP deployment, maintenance, and support.
  • Ensure compliance with company policies, industry standards, and regulatory requirements.
  • Serve as a subject matter expert for VoIP-related inquiries and issues within the organization.

Requirements:

  • A minimum of (5) five years of experience with applying VoIP protocols, VoIP codec, session border controller (SBC), and Unified Computing System (UCS) on an enterprise network.
  • CCNA certification
  • DoD 8570 IAT Level II certification
  • Active Secret Security Clearance
  • U.S. Citizenship

Compensation and Benefits:

  • $105,000 - $130,000 per year, depending on experience
  • Comprehensive Health Insurance (Medical, Dental, Vision)
  • Life Insurance, Accidental Death & Dismemberment, Short- and Long-Term Disability
  • Employee Assistant Program (EAP)
  • 401(k) Savings Plan
  • Professional Development Assistance
  • Paid Time Off (PTO) and Paid Holidays
  • Employee Referral Bonus Program


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