Club Ambassador

3 weeks ago


Dallas, Texas, United States Hôtel Swexan Full time

Job Summary

The Concierge Supervisor is a key member of the Golightly team, responsible for overseeing the concierge team and ensuring exceptional customer service for Members and guests. This role requires a positive attitude, collaborative management style, and a focus on delivering 5-star hospitality.

Key Responsibilities

  • Supervise the concierge team and front desk staff
  • Establish and execute first impression procedures
  • Ensure all patrons adhere to Club bylaws
  • Provide assistance to Members and guests in a professional and expedient manner
  • Prepare logs and reports as required
  • Manage the Member Journey throughout the Club and amenities

Requirements
  • Fluent English language skills
  • Excellent oral and written communication skills
  • Energetic and positive attitude
  • Team-oriented and well-organized
  • Proficient in MS Office

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