Club Ambassador
3 weeks ago
Job Summary
The Concierge Supervisor is a key member of the Golightly team, responsible for overseeing the concierge team and ensuring exceptional customer service for Members and guests. This role requires a positive attitude, collaborative management style, and a focus on delivering 5-star hospitality.
Key Responsibilities
- Supervise the concierge team and front desk staff
- Establish and execute first impression procedures
- Ensure all patrons adhere to Club bylaws
- Provide assistance to Members and guests in a professional and expedient manner
- Prepare logs and reports as required
- Manage the Member Journey throughout the Club and amenities
Requirements
- Fluent English language skills
- Excellent oral and written communication skills
- Energetic and positive attitude
- Team-oriented and well-organized
- Proficient in MS Office
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