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Client Relations Specialist

2 months ago

Vineland, New Jersey, United States Ambient Comfort LLC Full time

Join Our Dynamic Team as a Customer Support Coordinator

Are you passionate about providing exceptional customer service and adept at resolving issues? At Ambient Comfort, LLC, we are looking for a dedicated Customer Support Coordinator to enhance our operations.

Key Responsibilities:

  • Service Scheduling: Efficiently manage and schedule service or sales appointments for our clients and prospects.
  • Lead Development: Utilize your sales expertise to generate valuable leads and attract new customers through our robust marketing initiatives.
  • Client Communication: Address any inquiries or concerns from clients with a positive and professional demeanor.
  • Technician Coordination: Oversee the assignment of technicians to various jobs, ensuring that client expectations are met with excellence.
  • Follow-Up Calls: Conduct outbound calls to clients to confirm their satisfaction and address any further needs.

Qualifications:

  • Excellent communication skills with a clear and articulate speaking voice.
  • Ability to prioritize and manage multiple tasks effectively.
  • Strong organizational skills and attention to detail.

About Ambient Comfort, LLC:

Since our inception, we have been dedicated to providing outstanding HVAC solutions for both residential and commercial clients. Our commitment to integrity, professionalism, and excellence has established us as a trusted leader in the industry.

We foster a supportive and family-oriented work environment, encouraging our team members to grow their skills and advance their careers while enjoying competitive pay and comprehensive benefits.

Are you ready to contribute to our mission of delivering top-tier service? We look forward to your application.