Plumbing Service Technician
11 hours ago
Hallway Plumbing, LLC is seeking a skilled Service Technician to join our dynamic team in Greenville, SC. As a Service Technician, you will be responsible for diagnosing and repairing plumbing issues for customers who trust us to do right by them.
Requirements:
High school diploma or GED equivalent.
3+ years of service plumbing experience.
Valid driver's license; must meet the same driving record and safe driving criteria as drivers of our company vehicles.
Knowledge of local plumbing codes.
Basic skillset experience with computer programs such as Excel, Word, and Outlook is required.
Responsibilities:
Evaluate and prepare for all work orders assigned by the Service Manager.
Troubleshoot problems as described and repair issues for customers.
Establish positive customer rapport, selling the correct products and services needed without unnecessary upselling.
Coordinate with Customer Service, Dispatch, and homeowners to resolve issues and get the job done right.
Educate and help customers choose among payment and financing options; collect payment at the time of service.
Maintain a clean, organized job site, and keep an inventoried service truck.
Participate actively in all meetings and training exercises.
Train and mentor apprentices to ensure quick, accurate repairs and installations.
Complete accurate and timely invoices, timecards, curbside feedback forms, and option sheets.
Be on an "on call" rotation as determined by management.
Physical Demands:
Lifts up to 75 pounds from the floor to waist level and able to carry such objects for at least 50 feet and up stairs.
Capable of driving and taking various forms of transportation to get to job sites.
We are an equal opportunity employer and provide reasonable accommodations to employees and applicants with disabilities.
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