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Automotive Parts Specialist
2 months ago
Martin Automotive Group is seeking a dedicated Parts Specialist to enhance our operations at the Morgantown Volkswagen dealership. The ideal candidate will possess strong organizational skills, enjoy collaborating with various departments and customers, and demonstrate a commitment to teamwork.
Key Responsibilities:- Assist customers in identifying and selecting necessary parts, recommend related items, promote special offers, and ensure customers are aware of the complete product range.
- Retrieve purchased parts from inventory. If an item is unavailable, assess its availability and inform the customer of the anticipated arrival date.
- Handle incoming calls, providing pricing information and other relevant details while capturing customer contact information.
- Prepare orders for daily shipping, delivery, or customer pick-up.
- Regularly review 'will-call' and 'back-order' files, returning unneeded items to vendors or restocking them.
- Support the service counter parts sales associate as needed.
- Order parts that are out of stock with approval from the Parts Manager.
- Notify customers and the Service Department upon parts arrival.
- Process cash and credit transactions while maintaining an accurate cash register.
- Contribute to the organization and cleanliness of the parts department.
- Receive and stock incoming inventory, ensuring receipts match purchase orders.
- Assist with periodic inventory counts as directed by management.
- Ensure merchandise displays are well-stocked, tidy, and visually appealing to customers.
- Complete all required training as instructed by management.
- Adhere to policies and procedures outlined in the Employee Handbook.
- Perform additional duties as assigned.
- High School Diploma or equivalent.
- Ability to interact effectively with a diverse customer base.
- Knowledge and experience in automotive service and related products, or the capacity to learn quickly.
- Familiarity with point-of-sale and computerized inventory systems, or the ability to learn swiftly.
- Capability to thrive in a fast-paced environment.
- Strong organizational and time management abilities.
- Detail-oriented with a professional demeanor and strong work ethic.
- Medical, Dental, Vision, and Life Insurance.
- 401k Retirement Plan.
- Paid Holidays.
- Weekly Pay Schedule.
Parts Specialist, Automotive Parts, Dealership Parts Department
