Firearms Sales Associate

4 weeks ago


Federal Way, Washington, United States Sportsman's Warehouse Full time

Job Summary:

We are seeking a skilled Firearms Associate to join our team at Sportsman's Warehouse. As a Firearms Associate, you will be responsible for providing exceptional customer service, ensuring a safe and secure environment, and maintaining accurate records of firearm transactions.

Key Responsibilities:

  • Provide outstanding customer service, ensuring each customer receives a friendly and welcoming experience.
  • Approach each customer using the 5 non-negotiable Friedman Sales Training Steps and maintain a clean and organized department.
  • Assist in processing and replenishing merchandise, monitoring floor stock, and maintaining accuracy when completing employee and customer portions of form 4473.
  • Ensure security of the hunting department, including the gun counter and firearm rooms, and adhere to all ATF standards for firearm transactions.
  • Communicate customer requests to management and perform other tasks as necessary and assigned by management.

Requirements:

  • Good verbal and written communication skills.
  • Ability to work closely with customers and co-workers.
  • Basic understanding of proper cash handling procedures.
  • Ability to assist in mounting and maintenance of all firearms.
  • Demonstrate exceptional merchandise techniques, including organization and pricing.

Education and Training:

A high school diploma or high school equivalency diploma is recommended. Sales training provided by Sportsman's Warehouse is required.



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