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Brand Marketing Specialist

3 months ago

Dallas, Texas, United States Marriott International Inc Full time

Job Overview

POSITION SUMMARY

Enhance the visibility of the brand both internally and externally. Employ sales strategies that optimize revenue while fostering guest loyalty to Marriott. Identify opportunities to promote additional services and sell enhancements to enrich the Marriott experience or event. Encourage guests or callers to consider purchasing or scheduling preview package sales/tours. Clearly communicate details and prerequisites related to attending a sales presentation to prospective owners.

Confirm that individuals fulfill eligibility criteria for preview package sales/tours before arranging a tour for a Marriott vacation club property.

Allocate and provide complimentary items to guests as tokens of appreciation for their patronage (e.g., rewards points, show tickets). Address guest inquiries regarding property amenities and services. Accurately receive, document, and convey messages.


Adhere to all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; safeguard company assets.

Welcome and acknowledge all guests in accordance with company standards; anticipate and address guests' service needs; express gratitude to guests with genuine appreciation.

Communicate with others using clear and professional language; prepare and review written documents accurately and thoroughly; answer telephones with appropriate etiquette.

Foster and maintain positive working relationships with colleagues; support the team in achieving common objectives; listen and respond appropriately to the concerns of fellow employees.

Ensure compliance with quality assurance expectations and standards.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for extended periods.

Perform other reasonable job duties as assigned by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or GED equivalent.

Related Work Experience:
No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification:
None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


About the Team


At Westin, we are dedicated to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.

To fulfill the brand mission of becoming the leading wellness brand in hospitality, we require passionate and engaged associates to bring the brand's unique programming to life.

We encourage our associates to embrace their own well-being practices both on and off property.

You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.