Customer Service Ambassador
4 weeks ago
Magnolia Bluffs Casino Hotel is seeking a highly motivated Guest Services Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.
Key Responsibilities:
- Provide outstanding customer service and resolve guest complaints in a professional and courteous manner.
- Work closely with the marketing and promotions teams to promote property activities, events, and amenities.
- Assist with promotions and events, including setup, execution, and teardown.
- Maintain accurate records and provide support for Players Club members.
- Adhere to company and departmental procedures, guidelines, and policies.
Requirements:
- One to three years of customer service experience.
- Basic computer knowledge and proficiency in computer systems.
- Excellent verbal communication skills and ability to work in a team environment.
Why Work at Magnolia Bluffs Casino Hotel?
- Competitive wages and benefits package.
- Paid Time Off and employee recognition programs.
- Long-term opportunities for growth and advancement.
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