Seasonal Sales Consultant
4 weeks ago
The Sales Associate is responsible for delivering a world-class customer experience within our retail and custom businesses. To be successful in this role, you must support and positively impact a culture of customer-obsession by being customer-ready and delivering a high-quality experience each day.
As a member of our high-performing team, you will engage through trust, commitment, and a focus on results. You will navigate through change to adapt to new programs in a timely manner and achieve the expected outcome.
In addition, you will contribute to a healthy culture by working well with and demonstrating respect for colleagues at all levels and consistently contributing to a positive work environment.
Essential Functions- Consistently demonstrate benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals, as trained by management and as described in corporate training materials.
- Encourage and participate in team selling.
- Build a relationship with your customer from greeting through post-sale contact.
- Participate in monitoring and positively impact the achievement of store sales volume and metrics goals. Meet and maintain your own personal volume goal while maintaining an above-average quality of sale.
- Use tailors for all alteration fittings when possible. When tailors are not available, be able to accurately fit the customer and provide recommendations for alterations.
- Assist in receiving shipments, putting away new merchandise, maintaining a clean, neat, sized, and organized store based on our merchandising to sell standards.
- Assist with visually merchandising the store, including complying with brand standards with regard to all visual merchandising tasks.
- Help monitor the security of all Company property. Report or document damaged or missing product.
- Assist in conducting merchandise stock counts as requested by your store management team. Report any discrepancies to the manager on duty.
- Effectively participate as a member of a store team where employees are held accountable for not only individual performance, but also for interacting with the greater store team in a manner that supports the achievement of established team goals.
- Maintain a workplace free of harassment and discrimination by strictly adhering to the Company's Anti-Discrimination and Harassment policies and promptly reporting to your Regional Manager, Zone Vice President, and the Human Resources Department any concerns that may arise under those policies.
- Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
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