Customer Service Ambassador

2 weeks ago


Allentown, Pennsylvania, United States Uline Full time
Unlock Your Career Potential

At Uline, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making this happen.

About the Role

We're seeking a highly motivated and customer-focused individual to join our team. As a Customer Service Representative, you'll be responsible for processing customer orders and inquiries in a collaborative call center environment. You'll communicate with customers via phone, email, and chat, providing them with timely and accurate information about our products and services.

Key Responsibilities

  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers via phone, email, and chat.
  • Provide customers with timely and accurate information about our products and services.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

What We Offer

We're proud to offer a comprehensive benefits package, including complete medical, dental, vision, and life insurance coverage, Flexible Spending Accounts, and wellness programs. You'll also enjoy 401(k) with 6% employer match, paid holidays, and generous paid time off. Our Tuition Assistance Program covers professional continuing education, and our bonus programs include annual performance, sales goals, and profit sharing.

Why Join Uline?

We're a family-owned company known for incredible service, quality products, and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, we're a leader in the industry. We're proud to operate as a drug-free workplace and are committed to diversity, equity, and inclusion.

Get Ready to Grow

At Uline, we're committed to helping our employees grow and develop their careers. We offer opportunities for professional development, training, and advancement. If you're passionate about delivering exceptional customer experiences and want to join a dynamic and growing company, we encourage you to apply.

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