Clinical Services Director, Case Management
5 days ago
About Us:
Careforth is a leading provider of caregiver programs and services, dedicated to improving health outcomes and reducing costs for families and healthcare organizations. Our approach focuses on delivering high-quality care management services that prioritize patient-centered care and personalized support.
Job Description:
The Care Management Lead is a key member of our care management team, responsible for ensuring the clinical quality and compliance of care management services. This role requires strong leadership and collaboration skills, with a focus on driving business growth and expansion while maintaining exceptional customer satisfaction.
Key Responsibilities:
- Develop and implement strategies to improve the quality of care management services, focusing on patient safety and satisfaction
- Collaborate with cross-functional teams to ensure seamless integration of care management services with other organizational functions
- Conduct regular audits and reviews to ensure compliance with regulatory requirements and organizational policies
- Identify areas for improvement and develop plans to address these gaps, ensuring continuous quality improvement
- Mentor and coach care management team members, enhancing their skills and abilities to deliver high-quality care management services
- Work closely with the Manager, Care Management to develop and implement strategic plans to drive business growth and expansion
Requirements:
- Bachelor's degree or equivalent, preferably in a health care or social services discipline along with a minimum of 4-6 years of experience in case management and care planning for older adults with complex medical conditions and/or individuals with disabilities, preferably in a healthcare, long-term care, social service, or community setting
- An active RN license is required
- Demonstrated ability to coach and mentor others
- Working knowledge of case management systems, community service, and delivery systems, and Microsoft Office suite
- Ability to travel (usually by automobile) within assigned geographic area may be required; valid driver's license and automobile insurance is required
- Additional state-specific qualifications may be required
Salary: $90,000 - $110,000 per year, depending on experience and location.
About Careforth:
Careforth is an award-winning organization that prioritizes patient-centered care and personalized support, while also striving to improve health outcomes and reduce costs for families and healthcare organizations.
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