Shift Lead

3 days ago


Bloomington, United States DoorDash Full time
About the Role

We are seeking a motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you will be responsible for guiding a shift of 2-10 employees through daily operations, ensuring a high-quality experience for customers, and promoting a positive work environment.

Key Responsibilities
  • Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively.
  • Assist with day-to-day tasks, including receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
  • Delight Customers by maintaining menus and systems, communicating with customers when issues arise, and ensuring Dasher pickups go smoothly.
  • Facility Management by monitoring supplier deliveries, managing regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.
Requirements
  • You are self-motivated, positive, and a team player with high integrity.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You are able to be on your feet and move heavy products, with the ability to lift up to 50 lbs and operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent and are at least 18 years of age.
  • You are organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule, with the ability to work any day of the week across daily operating hours.
What We Offer

At DoorDash, we offer a comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit, and several paid holidays. Additionally, full-time employees receive medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program.

We are committed to growing and empowering a more inclusive community within our company, industry, and cities. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.


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