Technical Services Manager

6 days ago

South Hill, Virginia, United States CBRE Full time
About the Role:

As a CBRE Data Center Regional Technical Manager, you will be responsible for the delivery of CBRE Technical Services for global data center clients. Accountable for pricing, delivery, and scope of vendor maintenance contracts, development of market leading process, and critical operations documentation. Deliver technical service support to business to maintain 100% uptime and achieve account plan ensuring all technical services meet client SLAs.

This role is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

Key Responsibilities:
  • Support the management of a team of Technical Leaders and Managers to create and maintain a set of CBRE Critical Environment technical operational processes & procedures for each location that align to contractual requirements and industry best practice.
  • Manage operations and maintenance for assigned facilities. Develop operating and capital budgets.
  • Drive the acquisition of new management contracts. Facilitate the development of as-built drawings.
  • Maintain on-going communication with high profile tenants, clients, owners, facility management team and vendors.
  • Recommend and implement improvements for preventive maintenance programs on an on-going basis. Create and maintain effective building-specific maintenance and safety procedure manuals.
  • Provide all locations technical support during incidents. Provide technical support for client projects.
  • Review, comment and approve High Risk emergency operating procedures for clients worldwide.
  • Provide strategic and operational support on process/standards across the Global portfolio.
  • Continually evaluate our technical operational process and procedures with the team with continual improvement in mind.
  • Support the management, production and ongoing use of the asset management plans for each client location.
  • Ensure that the client contract provides healthy and safe working conditions and that both client and company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and systems operated to ensure regular review.
  • Support the management of ensuring all sites conform to the necessary legislations and statutory compliances.
  • Present critical facility program and audit results and performance to CBRE and client senior management.
  • Perform customer interface activities including scheduling, reporting of findings and results.
  • Audit processes and procedures perform audits on the PPM system, PPM reporting, Statutory files etc.
  • Carryout compliance audits and identify any gaps & risks associated and ensure plan is in place to close these issues.
  • Oversee development of operation procedural documents from commissioning documentation and site drawings. Support critical facilities commissioning standards within the accounts.
  • Develop critical facilities operation procedural documents from commissioning documentation and site drawings.
  • Provide support in the sales and pricing process, implementation, and delivery for all 3rd party critical facility vendor contracts. Ensure that all 3rd party scope, works and performance are in line with client contract requirements, audits and evaluations, and are completed and recorded.
  • Target cost saving initiatives whilst maintaining a high level of contract support.
  • Assists sales and marketing in development and preparation of expansion and renewal proposals.
  • Coordinate the performance of raised floor performance evaluations, including technical environmental audits, analysis, troubleshooting, and problem resolution.
  • Provide support and training for the onsite engineering Managers/Supervisors.
  • Deliver manager employee training programs relating to new and existing processes to improve awareness.
  • Work with Technical Leads to develop, track and maintain procedures and policies.
  • Manage technical library content and structure globally.
  • Execute operational and performance risk assessment.
  • Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.
  • Identify and solve technical and operational problems of complexity.
  • Understand and recognize the broader impact across the department.
  • Improve and change existing methods, processes, and standards within job discipline.
Requirements:
  • Bachelor's Degree in Electrical Engineering preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • 10 years experience in Data Centers or Critical Facilities is preferred.
  • Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills and an advanced inquisitive mindset.
  • Knowledge of redundancy levels and relation to operational risk.
  • Knowledge of mechanical and electrical distribution system support and equipment function.
  • Knowledge of procedures and customer requirements in critical facilities.
  • Understanding of relationship of technical strategies within a critical facility environment.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

  • Data Center Technical Manager

    6 days ago

    South Hill, Virginia, United States CBRE Full time

    About the RoleAs a CBRE Data Center Regional Technical Manager, you will be responsible for the delivery of CBRE Technical Services for global data center clients. Accountable for pricing, delivery, and scope of vendor maintenance contracts, development of market leading process, and critical operations documentation. Deliver technical service support to...

  • Data Center Technical Manager

    6 days ago

    South Hill, Virginia, United States CBRE Full time

    About the Role:As a CBRE Data Center Regional Technical Manager, you will be responsible for the delivery of CBRE Technical Services for global data center clients. Accountable for pricing, delivery, and scope of vendor maintenance contracts, development of market leading process, and critical operations documentation. Deliver technical service support to...

  • Field Service Technician

    3 days ago

    South Hill, Virginia, United States DISH Full time

    About the RoleWe are seeking a highly skilled and motivated Field Service Technician to join our team at DISH. As a Field Service Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.Key ResponsibilitiesInstall and configure DISH's smart home technology in...

  • Food Service Supervisor

    2 weeks ago

    South Hill, Virginia, United States Taco Bell KFC - South Hill Full time

    Taco Bell / KFC - South Hill is seeking a dedicated Restaurant Supervisor to oversee operations in South Hill, VA. In this role, you will not only manage but also inspire your team to achieve their goals. Your contributions will be vital in the strategic planning and management of our establishment, ensuring high levels of customer satisfaction, service...

  • Food Service Supervisor

    2 weeks ago

    South Hill, Virginia, United States Taco Bell KFC - South Hill Full time

    Taco Bell / KFC - South Hill is seeking a dedicated Restaurant Supervisor to oversee our dining establishment. In this role, you will not only manage but also inspire your team to achieve their goals. Your contributions will be vital in the organization and administration of our restaurant, ensuring customer satisfaction, service excellence, adherence to...

  • Food Service Supervisor

    2 weeks ago

    South Hill, Virginia, United States Taco Bell KFC - South Hill Full time

    Taco Bell / KFC - South Hill is seeking a dedicated Restaurant Supervisor. In this role, you will not only oversee operations but also inspire your team to achieve their goals. Your contributions will be vital in managing the restaurant's daily functions, ensuring customer satisfaction, maintaining service quality, adhering to policies, and driving financial...

  • Food Service Supervisor

    2 weeks ago

    South Hill, Virginia, United States Taco Bell KFC - South Hill Full time

    Taco Bell / KFC - South Hill is seeking a dedicated Restaurant Supervisor to enhance our operations in South Hill, VA. In this pivotal role, you will not only oversee daily activities but also inspire your team to achieve their goals. Your contributions will be essential in managing our establishment, ensuring customer satisfaction, maintaining service...

  • Food Service Supervisor

    2 weeks ago

    South Hill, Virginia, United States Taco Bell KFC - South Hill Full time

    Taco Bell / KFC - South Hill is seeking a dedicated Restaurant Supervisor. In this role, you will not only oversee but also inspire your team to achieve their goals. You will be instrumental in the organization and administration of our dining establishment, ensuring that customer satisfaction, service excellence, adherence to policies, and financial...

  • Nursing Service Line Leader

    6 days ago

    South Hill, Virginia, United States VCU Health Full time

    Job SummaryThe Director of Nursing Operations will lead the nursing team in the Ambulatory Service Line at VCU Health, ensuring exceptional patient care and experience. This role will coordinate and direct nursing practice, working closely with the Sr. Nursing Director to operationalize programs and services.Key ResponsibilitiesLeadership and Collaboration:...

  • Financial Services Representative

    6 days ago

    South Hill, Virginia, United States Alchemy Financial Group Full time

    About the Insurance Sales Representative PositionWe are seeking a skilled Insurance Sales Representative to join our team at Alchemy Financial Group. As a key member of our sales team, you will play a crucial role in expanding our business by identifying and acquiring new clients.Key Responsibilities:Develop and Implement Sales Strategies: Identify...

  • Restaurant Operations Manager

    6 days ago

    South Hill, Virginia, United States McDonald's Restaurants Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant General Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage and motivate...

  • General Manager Assistant

    2 days ago

    South Hill, Virginia, United States McDonald's Restaurants Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant General Manager to join our team at McDonald's Restaurants. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage restaurant...

  • Future Leader in Management

    2 weeks ago

    South Hill, Virginia, United States Southern Textile Service, Inc. Full time

    Job OverviewCompany: Southern Textile Service, Inc.Southern Textile Service, Inc. is a reputable provider of linen rental and commercial laundry solutions, serving various sectors including hospitality, healthcare, and small businesses. We pride ourselves on our commitment to sustainability and social responsibility, ensuring that our services help clients...

  • Restaurant Operations Manager

    6 days ago

    South Hill, Virginia, United States McDonald's Full time

    About the RoleThe Restaurant General Manager is responsible for overseeing the daily operations of a McDonald's restaurant, ensuring that it meets the company's high standards of quality, service, and cleanliness.Key ResponsibilitiesRun a profitable restaurant by managing labor costs, inventory, and customer satisfactionLead a team of Department Leaders to...

  • Truck Care Operations Manager

    2 weeks ago

    South Hill, Virginia, United States Loves Travel Stops & Country Store Full time

    Position Overview:As a Truck Care Operations Manager, you will play a pivotal role in leading our service facilities. Your primary responsibility will be to oversee daily operations, ensuring that our teams deliver exceptional service to our valued customers.Key Responsibilities:- Manage all aspects of the truck care facilities, driving operational...

  • Restaurant Operations Manager

    2 weeks ago

    South Hill, Virginia, United States Gecko Hospitality Full time

    Join Our Team as a General ManagerAt Gecko Hospitality, we are looking for a dedicated General Manager to oversee our fast-casual dining establishment. In this role, you will play a crucial part in delivering an exceptional dining experience to our guests.Key Responsibilities:Lead and manage daily operations to ensure efficiency and quality service.Foster a...

  • Plant Operations Manager

    4 days ago

    South Hill, Virginia, United States Southern Textile Service, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Plant Operations Manager to join our team at Southern Textile Service, Inc. This is a critical role that requires strong leadership and management skills to oversee the day-to-day operations of our processing plant.Key ResponsibilitiesManagement of Plant and StaffOversee the management of plant...

  • Store Maintenance Manager

    4 days ago

    South Hill, Virginia, United States McDonald's Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Store Maintenance Manager to join our team at McDonald's. As a key member of our maintenance team, you will be responsible for ensuring the cleanliness and maintenance of our restaurant facilities, equipment, and grounds.Key ResponsibilitiesFilter oil fryers daily to maintain a clean and safe...

  • Restaurant Operations Assistant Manager

    6 days ago

    South Hill, Virginia, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As an Assistant Manager, you will play a key role in the success of our restaurant by overseeing daily operations, managing a team of 1-15 persons, and ensuring exceptional customer service.Key Responsibilities:Recruit, interview, and hire...

  • Processing Plant Operations Manager

    2 weeks ago

    South Hill, Virginia, United States Southern Textile Service, Inc. Full time

    This role is pivotal in overseeing the comprehensive management of the workforce within a Processing Facility. Key responsibilities encompass operations, logistics, distribution, equipment upkeep, and maintenance, alongside meticulous record management. This prominent position plays a vital role in fostering a collaborative team atmosphere. The Operations...