Training Store Backroom Associate
1 day ago
The Training Store Backroom Associate plays a vital role in providing exceptional customer service to donors and customers, while ensuring the efficient processing and pricing of goods. This position requires a strong ability to train new associates and maintain a safe, organized, and clean work environment.
Key Responsibilities- Provide excellent customer service to donors and customers, responding to their needs and concerns in a professional and courteous manner.
- Direct vehicles and customers to the correct donation locations, greeting donors and providing information about Goodwill's donation policies, mission, and programs.
- Receive, record, and sort donations to effectively process them through the Kaizen system, adhering to all guidelines and principles.
- Maintain accurate records of donations and tallies, ensuring compliance with company policies and procedures.
- Work in various areas of the backroom, including soft goods production, hard goods production, donations, and other tasks as assigned by management.
- Train new employees for all retail locations in all backroom areas, including soft goods production, hard goods production, donations, and other tasks.
- Utilize the ROBarT system to process and price goods, ensuring accuracy and efficiency.
- Help implement and maintain the retail training curriculum to achieve desired goals and outcomes.
- Follow all company policies and procedures, adhering to safety protocols and best practices.
- Meet company production standards, ensuring high-quality work and efficient processing of goods.
- Perform other related duties as assigned, contributing to the successful operation of the department, team, and mission.
- Excellent customer service skills, with the ability to respond to diverse customer needs and concerns.
- Strong verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
- Ability to read, write, speak, and understand English, with a strong understanding of company policies and procedures.
- Superior ability to train new or existing backroom associates for all locations, with a focus on quality and efficiency.
- Basic understanding of laws and regulations related to hazardous materials, with a commitment to safety and compliance.
- Honesty and reliability, with a strong work ethic and commitment to company values.
- Ability to work in all weather conditions, with prolonged periods of walking and standing, and occasional lifting and bending.
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Training Store Backroom Associate '24
3 weeks ago
Oxnard, California, United States Goodwill Industries of Ventura and Santa Barbara Counties Full timeJob SummaryThe Training Store Backroom Associate is responsible for providing exceptional customer service to donors and customers, receiving and recording donations, and processing and pricing goods. This role requires maintaining the sales floor, backroom, and donation receiving area, adhering to all company policies and procedures, and training associates...
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Training Store Backroom Associate
1 week ago
Oxnard, California, United States Goodwill Industries of Ventura and Santa Barbara Counties Full timeJob SummaryThe Training Store Backroom Associate plays a vital role in providing exceptional customer service to donors and customers, ensuring the efficient processing and pricing of goods, and maintaining a safe and organized work environment.Key ResponsibilitiesProvide outstanding customer service to donors and customers, addressing their needs and...
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Store Associate Oxnard
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